SPOONER BOARDS UK - Privacy

Spooner Boards UK Limited is committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

1 The information we collect and how we use it

When you register for our service we need to know your name, postal address, e-mail address, telephone number, credit card number and expiry date. 

We gather this information to allow us to process your registration, process any orders you may make and. The relevant information is then used by us, our agents and sub-contractors to provide you with statements of your account  and to communicate with you on any matter relating to the conduct of your account and the provision of the service in general.

We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the [services (or as the case may be)] we provide. We or our agents and sub-contractors may contact you [by post, e-mail or telephone (or as required)] to ask you for your feedback and comments on our [services (or as the case may be)].

We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, please send a blank e-mail message to dan@soonerboards.co.uk

We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please send an e-mail to dan@soonerboards.co.uk

We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please send an e-mail to dan@soonerboards.co.uk

2 cookies

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. 

We [may] use [both] [“session” cookies] [and “persistent” cookies] on the website.  [We will use the session cookies to: keep track of you whilst you navigate the website; and [other uses].]  [We will use the persistent cookies to: enable our website to recognise you when you visit; and [other uses].] 

[Session cookies will be deleted from your computer when you close your browser.]  [Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.]

3 How we protect your information

The internet is not a secure medium. However we have put in place various security procedures as set out in this policy.

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

[(a) administer the website;]

[(b) improve your browsing experience by personalising the website;]

[(c) enable your use of the services available on the website;]

[(d) send to you goods purchased via the website, and supply to you services purchased via the website;]

[(e) send statements and invoices to you, and collect payments from you;]

[(f) send you general (non-marketing) commercial communications;]

[(g) send you email notifications which you have specifically requested;]

[(h) send to you [our newsletter and other] marketing communications relating to our business [or the businesses of carefully-selected third parties] which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);]

[(i) provide third parties with statistical information about our users – but this information will not be used to identify any individual user;]

[(j) deal with enquiries and complaints made by or about you relating to the website; and]

[(k) other uses.]

[Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.]

[We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.]

[All our website financial transactions are handled through our payment services provider, PayPal.  You can review the PayPal privacy policy at www.paypal.com.  We will share information with  PayPal only to the extent necessary for the purposes of processing payments you make via our website and dealing with complaints and queries relating to such payments.]

4 Sale of business

If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

5 Updating your details

If any of the information that you have provided to spooner boards uk limited changes, for example if you change your e-mail address, name or payment details or if you wish to cancel your registration, please let us know the correct details by sending an e-mail to dan@soonerboards.co.uk [or by sending a letter to The old dairy, dean gate farm, top green, lockerley, romsey, hampshire, so51 0jp]

6 Your consent

By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. We will also e-mail you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.

Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers. 

7 How to contact 

We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an e-mail to dan@soonerboards.co.uk